TELECOM | Smart invests in advanced blocking system, empowers customers to fight fraudsters
In the first six months of this year, Smart has blacklisted more than 615,788 mobile numbers tied to illicit and fraudulent activities.
In a report submitted today by Smart Communications, Inc. (Smart) to the Cybercrime Investigation and Coordinating Center (CICC), the telco reiterated its compliance to the SIM Registration law, having incorporated the necessary enhancements and verification mechanisms that its regulators the National Telecommunications Commission (NTC) had required all telcos to implement back in December 18, 2023.
In the same report, Smart also informed CICC about its SMS blocking efforts that has resulted in the blocking of a significant number of fraudulent SMS messages and mobile numbers. In the first six months of this year, Smart has blacklisted more than 615,788 mobile numbers tied to illicit and fraudulent activities, including spamming and SMShing scams. This number includes fraudulently registered SIMs, purged through Smart’s strict validation process of all SIM registrations.
Additionally, Smart also assured CICC through its report, that it is investing significantly and continuously improving its SMS blocking systems, as the landscape of messaging scams constantly evolves. It is also actively engaging its provincial distributors, regional dealers and other trade partners to ensure the security and integrity of the sale and distribution process of Smart SIMs. Likewise, the group’s #BeCyberSmart and #MagingCyberSmart campaign continues to share practical tips on identifying techniques used by scammers to run their fraudulent activities.
“We remain committed to safeguarding our customers and ensuring the integrity of our services. We will continue to invest in advanced technologies and collaborate with industry partners and regulatory bodies to protect our users from fraudulent activities,” according to Atty Roy Ibay, vice president and head of Regulatory Affairs at Smart.
If you receive suspicious messages or calls, please report them to cybersecurityincidents@smart.com.ph and cybersecurityincidents@pldt.com.ph or to Smart’s verified and official social media pages – Smart Communications on Facebook and @SmartCares on X – or call our hotline *888.
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