BUSINESS TECH | Cyber Security Risk Report: ‘What’s Now and What’s Next’


Aon’s cyber solutions identifies eight risk areas that underscore how the shift to digital is bringing great opportunity and more risk.

Global professional services firm Aon plc that provides a broad range of risk, retirement and health solutions, released its 2019 Cyber Security Risk Report today. The report, which details the greatest cyber security threats and challenges organisations are currently facing, discusses that as companies continue to use technology to speed up the transfer of information, game-changing business opportunities are created, as well as increased cyber risk.

“2018 will be remembered as the year that cyber risk truly impacted Asia with some of the largest data breach and business interruption losses emanating from the region,”
Andrew Mahony, regional director, Commercial Risk Solutions, Aon Asia. “Looking ahead, the 2019 Cyber Security Risk Report identifies key exposures which companies must address to maximise cyber resilience. You need to be looking both inward and outward. Internally, you must understand the threat posed by employees and the increasing rate of claims being made against directors and officers. Externally, while being aware of malicious actors, understand your exposure to supply chain risk and the importance of verifying third parties’ cyber security, particularly when considering mergers and acquisitions.”

“In 2018 we witnessed that a proactive approach to cyber preparation and planning paid off for the companies that invested in it, and in 2019, we anticipate the need for advanced planning will only further accelerate,” said J. Hogg, chief executive of Cyber Solutions at Aon. “Leaders must work to better insulate their companies and their processes, while simultaneously identifying the ways they can benefit from the opportunities offered through technology and digital transformation.”

“Our 2019 report also shows that organisations must recognize the need to share threat intelligence across not only their own network but with others as well,” said Hogg “While it may seem counterintuitive when thinking about cyber security, collaboration within and across enterprises and industries can keep private data of companies and individuals alike safer. Working together can result in improved efforts to hunt bad actors, while also raising the bar and making all parties more prepared for the inevitable day when a disruption does happen.”

The “What’s Now and What’s Next” report focuses on eight specific risk areas that companies may face in 2019. The risks illustrate how, as organisations transition to a digital-first approach across all transactions, the attack surface of global business expands rapidly and sometimes in unexpected ways. In other words, thanks to the rapid enhancements and constant changes in technology, the number of touch points that cyber criminals can access within a business is growing exponentially.

Highlights from the report include:

Technology – While technology has revolutionized the way organisations today conduct business, broader and wider-spread use of technology also brings vulnerabilities. From publishing to automotive, industries are facing new, evolving services and business models. These new opportunities however, bring with them a radically different set of risks, which organisations will need to anticipate and manage as they continue the digital transformation process.

Supply Chain – Two prevailing supply chain trends will heighten cyber risks dramatically in the coming year: one is the rapid expansion of operational data exposed to cyber adversaries, from mobile and edge devices like the Internet of Things (IoT); and the other trend is companies’ growing reliance on third-party—and even fourth-party—vendors and service providers. Both trends present attackers with new openings into supply chains, and require board-level, forward-looking risk management in order to sustain reliable and viable business operations.

IoT – IoT devices are everywhere, and every device in a workplace now presents a potential security risk. Many companies don’t securely manage or even inventory all IoT devices that touch their business, which is already resulting in breaches. As time goes on, the number of IoT endpoints will increase dramatically, facilitated by the current worldwide rollouts of cellular IoT and the forthcoming transition to 5G. Effective organisational inventory and monitoring process implementation will be critical for companies in the coming year and beyond.

Business Operations – Connectivity to the Internet improves operational tasks dramatically, but increased connectivity also leads to new security vulnerabilities. The attack surface expands greatly as connectivity increases, making it easier for attackers to move laterally across an entire network. Further, operational shortcuts or ineffective backup processes can make the impact of an attack on business operations even more significant. Organisations need to be better aware of, and prepared for, the cyber impact of increased connectivity.

Employees – Employees remain one of the most common causes of breaches. Yet employees likely do not even realize the true threat they pose to an entire organisation’s cyber security. As technology continues to impact every job function, from the CEO to the entry-level intern, it is imperative for organisations to establish a comprehensive approach to mitigate insider risks, including strong data governance, communicating cyber security policies throughout the organisation, and implementing effective access and data-protection controls.

Mergers & Acquisitions (M&A) – Projections anticipate that M&A deal value will top $4 trillion in 2018, which would be the highest in four years. The conundrum this poses to companies acquiring other businesses is that while they may have a flawless approach to cyber security enterprise risk, there is no guarantee that their M&A target has the same approach in place. Dealmakers must weave specific cyber security strategies into their larger M&A plans if they want to ensure seamless transitions in the future.

Regulatory – Increased regulation, laws, rules and standards related to cyber are designed to protect and insulate businesses and their customers. The pace of cyber regulation enforcement increased in 2018, setting the stage for heightened compliance risk in 2019. Regulation and compliance, however, cannot become the sole focus. Firms must balance both new regulations and evolving cyber threats, which will require vigilance on all sides.

Board of Directors – Cyber security oversight continues to be a point of emphasis for board directors and officers, but recent history has seen an expanding personal risk raising the stakes. Boards must continue to expand their focus and set a strong tone across the company, not only for actions taken after a cyber incident, but also proactive preparation and planning.

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