Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

TELECOM | PLDT and Smart’s internationally certified network facilities ensure year-round resilient, world-class network operations

0

PLDT and Smart garnered a total of 22 Certifications for Business Continuity Management System (ISO 22301:2019).

Source: PLDT

PLDT Inc. (PLDT) and Smart Communications, Inc. (Smart) have reinforced their commitment to deliver leveled-up and reliable network operations nationwide, bolstered by collaboration across the Group to notch international certifications for business continuity. These certifications affirm the ability of PLDT and Smart to serve their customers nationwide, even in instances of disruption.

This year, PLDT and Smart garnered a total of 22 Certifications for Business Continuity Management System (ISO 22301:2019), including four new international certifications covering critical network facilities in the Visayas and Mindanao.

“ISO 22301 is an internationally recognized standard that sets the benchmark for effective business continuity management. Achieving this certification is no small achievement, and maintaining it over time speaks volumes about an organization’s dedication to a resilient Business Continuity Management System, safeguarding its operations, employees, and stakeholders,” said Atty. Oliver Carlos G. Odulio, head of enterprise business continuity and resilience office (BCRO) at PLDT and Smart.

“Our participation in securing the ISO certifications has further enhanced our capability to maintain our facilities. With the certification, we set procedures on how to respond, recover and restore in times of emergencies,” said Efren Fonte, head of facilities management for VisMin at Smart. “These certifications serve to strengthen the reputation of PLDT and Smart in terms of business continuity: That our partners who rely on us, like our enterprise clients and our subscribers, can truly trust and be confident that our system is working and is reliable at all times, even in times of calamity. They can be confident that we can restore quickly and minimize disruption, so we can return to business as usual as soon as possible.”

Buen Bong Crave, head for Mindanao fixed field operations support at PLDT, emphasized the importance of simplifying processes, especially technical ones, in order to achieve the certifications. “We put our focus back on the fundamentals, to simplify and streamline our efforts, and to make our work more seamless. And while the process can be daunting at first, we must spread awareness and compliance with the standards to ensure that our products and services are safe, reliable and of good quality,” he said.

Both Fonte and Crave also highlighted the importance of working closely with other teams within the Group, especially in streamlining internal processes.

“Collaboration is the cornerstone of effective business continuity. It fosters innovation, enhances communication and strengthens workplace morale,” said Analeen See Co, who heads the business continuity analytics and strategy division at PLDT and Smart BCRO. “When more people understand the ISO certification process and the benefits of integrating these best practices into our processes, we can foster a culture of resilience throughout the company,” she added.

To facilitate and ensure world-class customer experience through reliable and resilient operations, PLDT established a pervasive resiliency framework through ISO 22301:2019, which enables the company to consistently prevent, minimize, and recover from disruptive incidents while mitigating financial and reputational impact across its critical facilities and operations nationwide.

These certifications cover cable landing stations and network operations centers and ensure that the Group’s facilities that support voice, data, and converged multimedia services connectivity are compliant to international standards for business continuity preparedness.

PLDT and Smart’s commitment to deliver leveled-up services align with PLDT’s thrust to provide connectivity to all and support the United Nations Sustainable Development Goals (UNSDG) particularly on UNSDG No. 9 – Industry, Innovation, and Infrastructure. These also reinforce PLDT’s support for the Philippine government’s overall digitalization thrust as one of the founding members of the government-mandated Presidential Private Sector Advisory Council under the Digital Infrastructure Pillar.

WATCH: TECHSABADO and ‘TODAY IS TUESDAY’ LIVESTREAM on YOUTUBE

WATCH OUR OTHER YOUTUBE CHANNELS:

PLEASE LIKE our FACEBOOK PAGE and SUBSCRIBE to OUR YOUTUBE CHANNEL.

autoceremony >> experimental sound, synths, retro tech, shortwave

RACKET MUSIC GROUP >> alternative manila

Burning Chrome >>RC, die-cast cars, vintage anime, plus other collectibles

PLEASE LIKE our FACEBOOK PAGE and SUBSCRIBE to OUR YOUTUBE CHANNEL.

by TechSabado.com editors
Tech News Website at TechSabado.com | Website

Leave a Reply

Your email address will not be published. Required fields are marked *