TELECOM | Smart expands digital identity tools for businesses
Businesses are turning to network-based identity signals to strengthen digital security as fraud risks become more sophisticated and traditional authentication methods such as one-time passwords (OTPs) face growing limitations.
Smart Communications Inc. has secured GSMA Certification for its SIM Swap and Device Swap application programming interfaces (APIs), which support SmartSafe NetIdentity, a digital identity solution under PLDT Enterprise’s SmartSafe suite.
The certification builds on Smart’s earlier GSMA certifications for its Number Verification and RoamStatus APIs. Smart is also the first Philippine telecommunications company with a GSMA Open Gateway-certified Number Verification API with Silent Authentication, according to the company.
SmartSafe NetIdentity allows businesses to check whether the SIM or device associated with a mobile number has recently changed. Its SIM Swap API can detect recent SIM swap activity, while its Device Swap API can identify when a SIM has been transferred to a different physical device.
These network-based signals can help businesses identify potential account takeovers or unauthorized activity and determine whether additional verification or review is needed for higher-risk logins and transactions.
The tools are intended for businesses such as banks, fintech companies, e-commerce platforms, gaming services and other digital platforms that need to balance security with customer convenience.
“Digital trust is built in the small moments customers experience every day — when they log in, make a payment, or access a service without worry,” said Benedict Patrick V. Alcoseba, Enterprise Core Business Management & Innovation, PLDT Enterprise. “With SmartSafe NetIdentity, we are helping businesses strengthen protection behind these everyday interactions, using globally certified network APIs that support safer authentication without adding unnecessary friction for users.”
The SIM Swap and Device Swap certifications are part of Smart’s continued development of globally certified APIs for enterprise customers. They also reflect the company’s participation in the GSMA Open Gateway initiative, which promotes standardized network APIs for use by businesses and digital service providers.
“GSMA Open Gateway APIs help create safer, more trusted digital ecosystems by enabling enterprises to adopt secure, standards-based approaches to digital identity and customer protection,” said Julian Gorman, Head of Asia Pacific, GSMA. “SMART’s certification demonstrates its commitment to delivering trusted, standards-compliant API services for enterprises.”
PLDT Enterprise launched SmartSafe in November 2025 as a telco-enabled fraud management API suite for Philippine businesses. SmartSafe NetIdentity expands the suite with additional network signals that enterprises can use in assessing digital identity and transaction risks.
The company said the capabilities are designed to help businesses strengthen customer protection while maintaining seamless digital experiences as more services move online.
Full disclosure: All news articles published on the TechSabado website are written by human journalists, unless otherwise specified. Final text editing is also performed by human editors, with artificial intelligence (AI) used only to assist with additional grammar and style guide corrections..
————————————————————————-
TEN YEARS OF TECHSABADO!
PLEASE LIKE our FACEBOOK PAGE and SUBSCRIBE to OUR YOUTUBE & SPOTIFY channels.
WATCH TECHSABADO ON OUR YOUTUBE CHANNEL:
Full disclosure: All news articles published on the TechSabado website are written by human journalists, unless otherwise specified. Final text editing is also performed by human editors, with artificial intelligence (AI) used only to assist with additional grammar and style guide corrections..
————————————————————————-
TEN YEARS OF TECHSABADO!
PLEASE LIKE our FACEBOOK PAGE and SUBSCRIBE to OUR YOUTUBE & SPOTIFY channels.
WATCH TECHSABADO ON OUR YOUTUBE CHANNEL:
WE ARE ALSO ON SPOTIFY
WATCH OUR OTHER YOUTUBE CHANNELS:
PLEASE LIKE our FACEBOOK PAGE and SUBSCRIBE to OUR YOUTUBE CHANNEL.
WE ARE ALSO ON SPOTIFY
WATCH OUR OTHER YOUTUBE CHANNELS:
PLEASE LIKE our FACEBOOK PAGE and SUBSCRIBE to OUR YOUTUBE CHANNEL.
