BUSINESS TECH | Business continuity in the comfort, safety of your home

People are instructed to stay inside their homes in hopes of controlling virus transmission and preventing the numbers from increasing.

It has been almost two week since the government implemented an enhanced community quarantine in Luzon because of the coronavirus disease 2019 (Covid-19) pandemic. People are instructed to stay inside their homes in hopes of controlling virus transmission and preventing the numbers from increasing. This change might be sudden, but it is undeniable that the economy is already experiencing drastic repercussions brought about by this global crisis.

What keep the national economy afloat are the businesses that are being managed from home. Remote work is now more than an employee perk as it seems to be the only option that prevents operations from ceasing and helps in promoting business continuity, even in these unusual times. The challenge, however, is finding the right strategy to effectively implement a setup that will ensure productivity and positive communication among employees.

“In essence, good communication is a constant need. Right now, we need to unite and find ways on how to always keep in touch with everyone,” said Kit Andal, country manager of the Alcatel-Lucent Enterprise Philippines. “This is where technology comes into play. Now that companies are currently in a remote work setup, it is technology that enables them to easily adapt to the situation. More importantly, it enables teams to be on the same page and keep things moving.”

Companies must equip its employees with innovative tools to help them efficiently carry out their tasks. The ease of use of such tools is also significant to allow maximum productivity and make the experience as natural as possible. It is also recommended to invest in cost-effective, functional and highly collaborative platforms since emails, group chats, online meetings, audio and video calls, and teleconferences would be the cornerstone to impactful remote work.

Enterprise-grade platforms, such as the Alcatel-Lucent Rainbow, power employees to reach peak performance, even at home. The Alcatel-Lucent Rainbow is a cloud-based communication and collaboration platform that is most suited to maintain effective business continuity for companies working remotely from safe locations.

Proudly made by the European leader in connected mobile communications, the Alcatel-Lucent Rainbow is built with leading-edge technology that is highly compatible with home or mobile devices. Important interactions with clients or customers will not be missed as incoming calls to one’s office number can be routed to landline or handheld phones and can be easily transferred with one click.

Aside from routing calls, the platform is also optimal for high-quality video meetings and screen sharing, which are ideal for performance reports, group brainstorming and seamless presentations to prospects online, among other tasks that need audio-visual communication.

The Alcatel-Lucent Rainbow is also a fail-safe environment for customer data. It is ISO-27001-certified and General Data Protection Regulation-compliant, that is, it upholds the strictest and highest standards in cloud security and management.

“The platform is designed to…be at par with the richness and quality of face-to-face or natural interactions,” Andal said. “We created this product to remove the pain points of online communication and capably support the users so they could work and collaborate more efficiently.”

Though certain events are truly unpredictable, it still pays forward to plan and prepare ahead. Embracing the power of technology enables us not just to foresee future opportunities, but allows us to combat unplanned crisis by quickly adapting in the present.

The Alcatel-Lucent Rainbow is now being offered with a three-month free enterprise license to support local businesses greatly affected by the coronavirus crisis.

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