CYBERSECURITY | Protect your bank info from scam text messages — EastWest

Scam messages usually include links to online pages that can steal sensitive personal information, such as credit card details and online banking login details.

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Beware of scam text messages from unknown numbers promising bargains, career opportunities, or other tempting offers in order to protect your bank information and money, according to EastWest Banking Corp.

These days, the scam messages usually include links to online pages that can steal sensitive personal information, such as credit card details and online banking login details.

The scam messages fall under smishing, which is a form of fraud involving the use of SMS messages to steal personal information. In this case, the scammers send SMS messages containing links that lead to unsecured online pages to steal personal information, and with it, your money.

“You can easily spot a smishing attempt by checking if the person messaging you is asking for sensitive personal information, such as your credit card number, CVV number, or a One-Time Password (OTP). This is information that bank representatives will never ask you via SMS or any unsecured website,” says EastWest Chief Information Security Officer Joey A. Regala.

When you get these messages, do not click any links and do not provide any personal information.

“No matter how tempting the offer, never give away these details to anyone you do not know or trust,” said Regala.

Regala said EastWest debit cardholders can turn off online purchases by default to prevent any unauthorized persons from using their credit card after stealing personal information. To do this, manage an account by logging on the EastWest Mobile app, then go to Card Settings, and select the type of transaction to turn on or off.

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