BUSINESS TECH | ManageEngine launches Marketplace, pushes AI-ready enterprise strategy
The newly launched ManageEngine Marketplace serves as a centralized repository where customers can discover and deploy integrations, plugins, extensions and AI-powered agents that work across the company’s enterprise IT management platforms
JAKARTA, Indonesia — Enterprise IT vendor ManageEngine has launched a developer marketplace designed to expand its IT management platform through third-party integrations, extensions and AI agents, as the company urged organizations to strengthen their digital infrastructure before adopting autonomous AI.
The announcement was made ahead of the company’s Southeast Asia UserConf 2026 in Jakarta, where CEO Rajesh Ganesan outlined ManageEngine’s long-term strategy of helping enterprises transition from experimenting with artificial intelligence to deploying AI across business operations.
The newly launched ManageEngine Marketplace serves as a centralized repository where customers can discover and deploy integrations, plugins, extensions and AI-powered agents that work across the company’s enterprise IT management platforms. It also allows technology partners, systems integrators and independent software vendors to build and publish their own applications using ManageEngine’s extension framework.
According to the company, more than 17 partner-developer organizations have already produced over 170 extensions that have collectively exceeded 10,000 downloads worldwide. The marketplace also distributes Zia Agents, ManageEngine’s AI-powered autonomous agents designed for enterprise IT operations.
Rajesh Ganesan said enterprises increasingly require platforms that can be customized without sacrificing governance or security.
“As software development becomes increasingly democratized through powerful AI tools, customers expect a secure, efficient, and agile way to extend the capabilities of their platforms,” Ganesan said in a statement accompanying the launch.
During his keynote address, Ganesan said the rapid rise of generative and agentic AI has shifted attention from simply deploying AI models to ensuring organizations have the operational maturity to use them effectively.
He argued that enterprises should first evaluate the reliability of their infrastructure, the quality of their data, cybersecurity readiness, governance frameworks and regulatory compliance before attempting to build autonomous AI systems. Organizations that neglect these foundations, he said, are unlikely to realize the full benefits of AI regardless of the sophistication of the models they adopt.
“The AI outcome will not be delivered by the smartest model that you can buy. It’ll be delivered by the readiness of your infrastructure, of your team,” Ganesan said.
ManageEngine also outlined its roadmap toward a unified digital enterprise management platform that combines service management, endpoint management, identity and access management, security operations and observability under a common architecture with built-in AI capabilities. Rather than operating as standalone products, these platforms are intended to share workflows, orchestration and intelligence while supporting hybrid cloud and on-premises deployments.
The company said the platform strategy is intended to help organizations improve operational governance, automate routine IT processes, strengthen endpoint security and manage increasingly complex enterprise environments as AI adoption expands. Future development will also focus on enabling greater autonomy through AI-assisted operations while maintaining enterprise controls.
ManageEngine reaffirmed its commitment to Southeast Asia during the conference, noting that it has operated in the region for more than two decades and plans to continue expanding its local presence, technical teams and partner ecosystem. The company said it will maintain support for hybrid deployments and continue developing capabilities that address regional requirements, including data sovereignty and regulatory compliance.
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