TELECOM | PLDT uses AI to speed customer service and risk management
PLDT Inc. is using artificial intelligence tools to improve customer service, knowledge retrieval and risk management as demand for digital...
UiPath
TELECOM | PLDT deploys Southeast Asia’s first UiPath conversational AI for enterprise teams
PLDT Inc. has rolled out an AI-powered conversational assistant for its enterprise business, becoming the first telecommunications provider in Southeast...