GADGETS | Samsung introduces door-to-door service, proactive care
In an era dominated by digital advancements, Samsung takes customer care to a new level by introducing innovative services, ensuring...
customerservice
GADGETS | Samsung provides trusted customer services to users
Technology has enabled us to do many things in an easier and more efficient way, becoming a crucial part of...
TELECOM | PLDT keen on exploring AI tech for intelligent network, customer service
Leading integrated telco network PLDT and its wireless subsidiary Smart Communications are optimistic about the use of artificial intelligence (AI)...
TELECOM | PLDT rolls out faster, easier way to report customer concerns online
PLDT Inc. customers now have a faster and easier way to request for support or to report service issues with...
COMMUNITY | From entrepreneur to esports enthusiast: 24/7 customer service in a pandemic
Online entrepreneur Napoleon “Fra” Jamir is a gaming enthusiast who is based in South Cotabato. His interest in esports began...
TELECOM | PLDT, Smart push to deliver superior customer experience
As more customers pivot online due to the pandemic, the country's largest integrated telco PLDT and its wireless arm Smart...
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GADGETS | realme strengthens customer service nationwide
MANILA, PHILIPPINES -- realme Philippines capped off 2020 on a high note after a series of successful product launches and...
COMMUNITY | PLDT ramps up customer service with digital solutions
The country’s largest integrated telco PLDT is continuing to ramp up its customer support services with digital solutions to enable...
BUSINESS TECH | Converge ICT augments customer service capabilities
Converge ICT, the country’s premier pure end-to-end fiber internet service provider, is augmenting its customer experience capabilities in response to...