TELECOM | PLDT rolls out faster, easier way to report customer concerns online
PLDT Inc. customers now have a faster and easier way to request for support or to report service issues with...
customerservice
COMMUNITY | From entrepreneur to esports enthusiast: 24/7 customer service in a pandemic
Online entrepreneur Napoleon “Fra” Jamir is a gaming enthusiast who is based in South Cotabato. His interest in esports began...
TELECOM | PLDT, Smart push to deliver superior customer experience
As more customers pivot online due to the pandemic, the country's largest integrated telco PLDT and its wireless arm Smart...
GADGETS | realme strengthens customer service nationwide
MANILA, PHILIPPINES -- realme Philippines capped off 2020 on a high note after a series of successful product launches and...
COMMUNITY | PLDT ramps up customer service with digital solutions
The country’s largest integrated telco PLDT is continuing to ramp up its customer support services with digital solutions to enable...
BUSINESS TECH | Converge ICT augments customer service capabilities
Converge ICT, the country’s premier pure end-to-end fiber internet service provider, is augmenting its customer experience capabilities in response to...