SIGNAL SINGAPORE 2026 | AI ‘amnesia’ tests Filipino trust in customer service
SINGAPORE: Filipino consumers are increasingly comfortable letting artificial intelligence handle routine customer-service tasks, but they expect AI systems to remember...
SINGAPORE: Filipino consumers are increasingly comfortable letting artificial intelligence handle routine customer-service tasks, but they expect AI systems to remember...
Smart Communications Inc. and its value mobile brand TNT have launched the LiveSmart App, a platform that combines mobile loading,...
Organizations can now protect and recover workloads across more computing environments with the release of Synology’s ActiveProtect Manager 2.0, which...
Zoom Communications has launched ZoomMate, a new artificial intelligence (AI) teammate designed to help organizations turn workplace conversations into completed...
Rakuten Viber has partnered with OpenAI to bring ChatGPT-powered features directly into its messaging app, allowing users in the Philippines...
Twilio introduced new platform capabilities designed to support AI-driven customer engagement during its SIGNAL 2026 conference in San Francisco on...
SM Supermalls has expanded its digital engagement strategy through a deeper partnership with Infobip, integrating Viber for Business and cloud-based...
Online sellers in the Philippines will be able to earn rewards from their daily deliveries as a logistics platform rolls...
Consumer demand for flexible payment options is accelerating growth in the Philippines’ fintech sector, with Billease emerging as a leading...
Small online sellers in the Philippines are using artificial intelligence tools to handle customer inquiries and improve product listings, as...