Maya has urged government agencies, financial institutions, telecommunications companies and law enforcement to strengthen cooperation against digital scams during a Department of Justice (DOJ) campus cybersecurity program at the University of the Philippines Diliman.
Kristoffer Rada, Maya head of corporate affairs, said consumer protection requires coordinated action across sectors, supported by public awareness and responsible use of financial services.
“A safer digital space needs everyone around the table,” Rada said during the DOJ-Office of Cybercrime’s (DOJ-OOC) CyberReady Campus Tour.
He cited the Anti-Financial Account Scamming Act (AFASA) and its implementing regulations issued by the Bangko Sentral ng Pilipinas as measures that provide mechanisms for addressing suspicious transactions, coordinating verification among financial institutions and supporting investigations into financial scams.
“Laws and plans work when we can put them into practice,” Rada said, stressing the need for timely responses, effective coordination and assistance for fraud victims.
The CyberReady Campus Tour was organized by the DOJ-OOC in partnership with the UP Office of the Vice Chancellor for Student Affairs and in collaboration with the university’s Data Protection Office. The session aimed to help students and faculty identify online scams, protect personal information and respond to cyber threats.
Rada encouraged students to recognize common scam tactics, protect their personal and financial information, and promote safer digital practices in their families and communities.
Maya said it supports consumer education through its Scam Patrol anti-scam campaign and Financial Fitness Program, which promote fraud prevention and responsible use of digital financial services.
The company also advised consumers to be cautious of fake online promotions, suspicious links and fraudulent payment requests, particularly during the holiday shopping season. It urged customers to verify sellers and payment instructions before transferring money and never disclose passwords or one-time PINs.
Maya’s Security Center also provides tools that allow customers to review login history, set transfer limits and freeze eligible credit cards when they detect suspicious activity.
The company is part of the DOJ-OOC’s Technical Working Group on Financial Cybercrime Concerns, which also includes the Department of Trade and Industry, BSP, National Telecommunications Commission, telecommunications companies and financial institutions.
Maya also supports the Cybercrime Investigation and Coordinating Center’s Scam Safe initiative and participates in anti-scam efforts involving the Philippine National Police, Securities and Exchange Commission and other public- and private-sector organizations.
“We should not have to choose between greater financial access and stronger protection. The Philippines needs both,” Rada said.
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